Hundreds of millions of users' data are stolen as a result of data breaches and are easily available to bad actors.
Fraudsters pose as real users and are able to take over accounts to eventually steal or commit fraud.
Stolen identities enable bad actors to pose as real users and take over their accounts via IVR or online channels.
User signs in with their username and password.
User wants to change address, email or password for the account
Use the phone number of the user in your database and invoke the phone verification API to check if the phone number provided by the user is in her/his possession
If phone verification API responds with request to fallback to SMS, change the interface to collect SMS pin code and invoke the verify Code API to verify the code.
That's it! Verification is now complete, proceed to the next step of the account change. In the scenario, the API responds with failure code, step up the authentication for the user in the manner appropriate for your business.
Boku Phone Verification APIs ensure a low-cost automatic way of verifying the authentic user. Prevents high manual step-ups and support costs
Prevent any bad press and negative reputation for your business from Account Takeovers. Protect your best users while keeping the bad ones out.
Set phone verification on auto-pilot on any account / profile change events across all channels (online, IVR and in-store) to ensure protection
Check if the phone number provided by the user is in their possession.SEE USE CASE ⟶
Seamlessly conduct two factor authentication for your users prior to high value transactionsSEE USE CASE ⟶
Offer seamless experience to your users without sacrificing on securitySEE USE CASE ⟶